Refund policy
We want you to be completely satisfied with your purchase. If you are not entirely happy with your items, we are here to assist you with a straightforward return process.
Return Eligibility
To be eligible for a return, your items must meet the following criteria:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
Return Window
You have 30 days from the date you received your item to request a return. Requests made after this 30-day period cannot be accepted.
Refund Process
Once we receive your returned item, our team will inspect it to ensure it meets our return criteria. After approval, we will process your refund to your original method of payment. Please allow 7-14 business days for the refund to be reflected in your account.
How to Initiate a Return
To start your return, please send an email to ihmpmpxkiou@outlook.com to obtain the return shipping address and further instructions. Please include your order number and the reason for your return in your email so we can assist you as efficiently as possible.
If you have any questions regarding our return policy, please feel free to reach out to our support team at ihmpmpxkiou@outlook.com.
